World Class Manufacturing

WCM is a management model that focuses on reducing and eliminating losses in manufacturing or administrative processes and systems while maximizing value creation for the end customer. To do this, the methodology is based in the implementation of ten principles or pillars:

​

• Safety and Health

• Cost Deployment

• Focused Improvement

• Autonomous Maintenance

• Professional Maintenance

• People Development

• Early Equipment Management

• Product Quality

• Customer Service

• Environment & Corporate Social Responsibility.

​

WCM focuses in eliminating the losses of the processes:

​

• Overproduction.

• Wait time.

• Transport.

• Excess of procedures.

• Inventory.

• Movements.

• Defects.

• Failures.

• Don't use people's creativity.

​

Eliminating losses improves quality and reduces production time and cost. These tools include continuous improvement processes (called kaizen in Japanese), pull production ('deterrence and incentive', in the sense of the Japanese term kanban), and "fail-safe" elements and processes (poka yoke, in Japanese), with the philosophy of Monozukuri ('do things right', in Japanese), all from the Japanese genba or area of ​​value.